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IT Support

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Hardware, Networking and Telephony

Most small to medium sized businesses will have little or no dedicated I.T resource and therefore deal with the I.T issues they experience as they arise and learn from their mistakes as they go along. This is a costly approach as there is usually not the relevant technical ability or experience on site and presents the risk of placing the business in jeopardy. Partnering with a proven strategic I.T solutions provider will not only mitigate these risks to the business but also ensure that your I.T strategy is designed to meet the needs of your business as it grows and not just address the technical issues that present today.

By using a consultative approach we get to know our clients, their problems and aspirations and we deploy our solutions based on where our clients intend to be in the future rather than where they are now. In this way we provide the most cost efficient, robust and most importantly scalable platforms to meet our clients’ needs.

Servers & I.T Infrastructure

servers

Our experienced engineers will assess your current infrastructure and provide advice and assistance in improving your current systems and ensuring you have the most robust and secure infrastructure underpinning your business activities.

Hosted or On-Premise Servers

servers

As a preferred Dell supplier we can recommend, install, configure and support your on premise server or provide a hosted solution to give you the flexibility that is delivered in today’s cloud environment.

Telephone Systems

VOIP systems

Whether selecting a system, upgrading an existing system or replacing a system entirely Synergi Tech Ltd are experts at providing the telephone systems that deliver efficiency and increase productivity from day one. We can provide systems that will allow you to monitor all call activity, increase customer satisfaction and extract genuine business intelligence that can be used to drive your business forward.

Security & Backups

Security and backups

Too often this is an area where we receive an enquiry after something has gone wrong. At Synergi Tech Ltd we can address the simple and low cost methods necessary to allow you to focus on your business safe in the knowledge that your data is secure.

Support

IT Support

Our support is second to none - proven by our long history with That principle is at the very core of our business. We are commited to providing the highest level of support to our customers that we physically can. We deliver a range of support packages across all our products and services to provide telephone, remote and onsite support.

Disaster Recovery

Disaster Recovery

Surprisingly, very few prospects we talk to have any significant disaster recovery option in place. The systems you have in your business and the data flowing through it are the life blood of your business. Any interruption to that flow will cause your business critical problems and a total loss would of course be fatal. It is vital to EVERY business that a sensible disaster recovery strategy is deployed. In the event of fire, flood or theft we will ensure that your business continues to move in the direction you want it to. FORWARD.

Our consultants will advise on the most appropriate disaster recovery strategy to specifically suit your business be that additional back up servers off-site or a cloud strategy.

Software

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Custom Software Development

While it is possible that many businesses can benefit from standardised approaches at Synergi Tech Ltd we realise that each business is unique and there are always areas where a bespoke approach is required. As a company we started building our own applications and soon realised that the demand for custom applications seems to be increasing rather than diminishing even in the crowded software market of today.

Our developers can work with you to create a detailed specification and deliver a solution that is unique to you.

The range of our expertise and experience in the custom software arena is prolific and diverse.

Below is a demonstration of how we solved our own, internal,
needs with a custom piece of software called Directli.

Directli

What was the need?

Synergi Tech Ltd operates, using a direct debit platform built by GoCardless as well as the Xero Accounting platform. The issue was that these two, independant, systems didn't work together. We needed a way to take direct debits, process the payments and reconcile them in our accounts - automatically!

What did we do?

We set out with a spec, to write a piece of software that would automatically process all payments due on a certain date. The payments had to be sent to GoCardless in time, so that they would be processed and in our bank account on the correct date. The software also had to deduct any fees applied from the transaction and reconcile these in Xero - all without any human interference.

Final Result

Directli is now a platform used worldwide. It integrates seamlessly with Xero and GoCardless and is on track to process well over £100 000 000 this year. We're also in the process of writing version 2.0 of the platform, ready for launch in Canada, Australia and North America.

Websites

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Custom Web Sites & Application Interfaces

We specialize in the area of online Interfaces - be that web sites or custom user interfaces for powerful applications. We pride ourselves on our ability to deliver a website or interface that is, not only functional, but beautiful. Our sites demand to be used and give the end-user (your client) the touch and feel that is so often robbed from them, when using a computer.

We believe that websites should connect you to your customers & clients, providing them with the most relevant information at a glance. That's why we take the time to hand-craft our websites; building in the functionality you need, getting you to the top of search engine rankings and giving you total control of your content.

See some of our recent work, below